// The Decision Engine & ML · From data to action

Don't just watch the data.
Decide what to do.

INNFINI's Decision Engine & ML layer fuses every event, rule and learned pattern in real time — then recommends or triggers the right action the moment it matters. Move from manual monitoring to intelligent, automated control.

<50ms
Event-to-decision
1,200+
Rule templates shipped
99.4%
Anomaly precision
Detect Decide Act Learn
// How the engine works

From raw signal to automatic action.

Six stages. One continuous loop. Every event your operation produces gets ingested, understood, scored, decided on — and acted on — without leaving the platform.

  1. 01 · Ingest

    Data Sources

    RFID, IoT sensors, GPS, cameras, ERP, WMS, CRM, EAM, mobile apps, user activity. Ingested via API, MQTT, Kafka, DB & webhook.

  2. 02 · Normalize

    Event Processing

    Raw data normalized into meaningful events: asset entered zone, vehicle dwelling, temp spike, SLA approaching.

  3. 03 · Evaluate

    Rules Engine

    Business users define thresholds, escalation paths and SOPs — no code. Events evaluated against every active rule in <5ms.

  4. 04 · Predict

    ML Models

    Patterns, anomalies and predictions: failure forecasting, demand, dwell, congestion, incident probability, SLA risk.

  5. 05 · Recommend

    AI Recommendations

    The engine proposes the next-best-action — context-aware of location, asset, role, priority and history — with citations.

  6. 06 · Execute

    Workflow Automation

    Closed-loop: create WO, alert, escalate, update ERP/WMS, log compliance, push to mobile. Outcome feeds back to the ledger.

// Key capabilities

Rules, ML and AI — working as one.

Deterministic business logic where it matters. Machine learning where humans can't keep up. AI recommendations where context wins.

01 · Forecast

Predictive Analytics

Forecast failures, dwell, congestion, demand, utilization and SLA risk. Models retrained continuously on your live operational ledger.

Failure prediction Demand forecasting Dwell & congestion
02 · Anomaly

Anomaly Detection

Unusual movements, unexpected sensor readings, off-pattern behavior, compliance gaps — surfaced the instant the signal goes off-baseline.

Pattern deviation Sensor drift Compliance gaps
03 · Priority

Risk Scoring

Every event ranked by severity, business impact, SLA pressure, location, asset criticality and role. The right thing first, every time.

Severity score Business impact SLA pressure
04 · Recommend

AI Recommendations

Plain-language next-best-action with the why behind it. Citations to the underlying event, rule, model and historical outcome.

Next-best-action SOP-aware Cited reasoning
05 · Execute

Automated Workflows

Trigger tasks, alerts, approvals, work orders and system updates. Closed-loop tracking from detection to resolution to learned outcome.

Work-order auto-create Escalation paths ERP / WMS write-back
06 · Improve

Continuous Learning

Every outcome — good, bad, ignored — feeds back. Decision quality improves on its own; rule suggestions surface as the system learns.

Outcome feedback Rule suggestions Model re-tuning
// Why it matters

The shift from reactive to predictive.

−68%
Faster response

Reduce the time teams spend identifying, investigating and triaging operational issues.

3.2×
Better decisions

Right context, right recommendation, right priority — surfaced before the operator asks.

−54%
Lower operational risk

Early-warning signs caught before they become major incidents, breaches or downtime.

+41%
Higher productivity

Repetitive decision-making automated. Manual follow-up replaced by closed-loop execution.

From reactive operations to predictive, intelligent, automated control. The Decision Engine & ML layer empowers teams to detect issues earlier, respond faster, and continuously improve operational performance across every asset, person, workflow and enterprise system.

// Decision types

Four kinds of decision, four levels of autonomy.

Not every decision deserves the same treatment. The engine classifies each one and applies the autonomy the class allows — automation is earned, not assumed.

ClassExampleAutonomyReversible
DeterministicTemperature above threshold → open a work orderFully automaticYes
ScoredVibration signature → predict bearing failure, pre-order the partAutomatic above a confidence floorYes
JudgementCrowd density rising → divert flow and re-staff a gateRecommended, operator approvesPartially
ConsequentialEvacuate a zone, isolate a feeder, dispatch armed responseAlways human, often co-signedNo
// The rule layer

Written by the people who own the process.

Rules are authored in a no-code editor by operations staff, versioned like code, and tested against historical data before they ever touch production.

01 · Author

No-code composition

Conditions are built from graph objects and event streams in plain terms — no query language, no engineering ticket.

Visual condition builder Graph-aware No engineering ticket
02 · Backtest

Replay before release

Every rule is replayed against months of historical events to show exactly how often it would have fired, and on what.

Historical replay Fire-rate preview Precision estimate
03 · Shadow

Run silent first

New rules run in shadow mode, producing recommendations nobody acts on, until their precision is proven.

Shadow mode Live comparison No operator impact
04 · Promote

Versioned rollout

Promotion is a reviewed change with an author, a diff and a one-click rollback. Rules are never edited live.

Reviewed change Author + diff One-click rollback
// Model operations

Models are operated, not deployed once.

Twenty-two models in production means twenty-two things that can silently degrade. The engine treats model health as an operational surface with its own alarms.

ConcernHow it is handled
Drift detectionInput distributions and output confidence are monitored continuously. A drifting model raises an incident like any other asset fault.
Retraining cadenceScheduled retraining on the live operational ledger, plus event-driven retraining when drift crosses a threshold.
Champion / challengerA candidate model runs alongside production on the same traffic. Promotion requires it to win on precision and on false-positive cost.
Feature lineageEvery feature traces to the graph objects and sensors it derives from, so a bad sensor is diagnosable from a bad prediction.
Fallback behaviourIf a model is unavailable or unconfident, the engine falls back to deterministic rules rather than guessing or going silent.
Bias and fairness reviewModels touching people — staffing, prioritisation, access — are reviewed for disparate impact before promotion and on a fixed cycle after.
// Cost of being wrong

Tuned to the asymmetry.

A missed fire and a false fire alarm are not equal errors. Thresholds are set from the operational cost of each error type, not from a generic accuracy target.

DomainFalse positive costsFalse negative costsTuned toward
Life safetyAn unnecessary evacuationAn undetected fireRecall
Predictive maintenanceA part replaced earlyAn unplanned outageRecall
Security alertingOperator fatigue, ignored alarmsA missed intrusionBalanced
Traffic diversionCongestion moved onto the wrong streetA queue left to growPrecision
Service dispatchA wasted crew visitA breached SLAPrecision
// Failure behaviour

What happens when the engine cannot decide.

The most important behaviour of an automated system is what it does when it is uncertain, degraded or disconnected.

ConditionBehaviour
Confidence below floorThe recommendation is presented as uncertain, with the missing evidence named. It is never auto-executed.
Signals disagreeThe conflict is surfaced explicitly rather than averaged away. An operator sees both readings and decides.
Upstream feed lostAffected rules are marked degraded, not silently skipped. Operators are told which decisions they must now make manually.
Link to core lostThe edge runtime continues on cached rules with a reduced action set, buffers events, and reconciles on reconnect.
Model unavailableDeterministic rules take over. Autonomy drops one level automatically until the model is healthy again.
Operator overrides repeatedlyA pattern of overrides is treated as signal. The rule is flagged for review rather than left to keep firing.

See the Decision Engine running on your operation.

A 60-minute architecture review with our solutions team. We map your sensors, your systems, and the rules where automation moves the needle.