// Civic surfaces · Energy & Utilities

Grid balancing, demand response, and water-loss detection.

A unified utility operations layer for energy, water, infrastructure, field teams and AI-assisted response. From isolated alarms to coordinated action — one operational platform.

82%
Peak load · live
NERC-CIP
Aligned
Runbooks
Auto-attached
GridWaterSCADAField
grid ops · substation S-04 · feeder F-1 Live
System load82%2,140 MW
Headroom+18%N-1 secure
Frequency50.02Hz · stable
Transformers12/142 on watch
DER orchestration
1,240 MW dispatchable
Solar · 420 MW · 34% of mixExporting
Wind · 272 MW · 22% of mixExporting
Storage · 222 MW · charging for 18:30 peakScheduled
Feeder F-5 · earth fault · auto-lockoutIsolated
SCADA · DERMS · asset health on one model Next peak 18:30
// 01 · Problem aware

Alarm storms · reactive operations.

Energy

Grid blind spots

Demand surges, distributed-energy variance and substation health spread across consoles.

  • Load surprises
  • DER variance
  • Reactive outage detection
Water

Slow leakage detection

Pressure anomalies and flow imbalance surface as billing variances days or weeks after the failure.

  • Pressure drop unknown
  • Flow imbalance late
  • Manual inspection
Ops

Runbooks in PDFs

When alarms fire, runbooks sit on shared drives — operators recall steps from memory.

  • No inline guidance
  • Manual escalation
  • Audit reconstructed]
// 02 · Solution aware

Connected utility visibility.

Grid

Grid balancing intelligence

Demand load by zone, peak alerts, transformer health, EV charging impact, DER orchestration — live.

  • Demand forecasts
  • DER dispatch
  • Peak shave
Water

Water-loss detection

Pressure anomalies, flow imbalance, abnormal consumption and district-metered-area variance — flagged in seconds.

  • Pressure drop
  • Flow imbalance
  • Inspection WO
Runbook

Guided utility response

AI recommends the runbook, assigns teams, tracks SLA, captures field evidence and records the full timeline.

  • Step-by-step
  • Approval tiers
  • Evidence + audit
// Why it matters

Measured outcomes.

−30%
Outage duration
OMS-driven dispatch + runbook attach.
−42%
Water loss
Acoustic + DMA leakage detection.
+22%
Field utilization
Routing AI + WO automation.
NERC-CIP
Continuous
Auto-evidence, regulator-ready exports.
// In summary

INNFINI Energy & Utilities helps cities move from infrastructure alarms to coordinated, AI-assisted utility operations and field response.

See it on your city.

A walkthrough with our solutions team — your data, your departments, your workflows.