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Unified View
Every sensor, camera, workflow, incident, asset and system on one geo-temporal canvas.
INNFINI Command & Control replaces the 6-monitor swivel-chair with one operational canvas — situational awareness, AI-assisted dispatch, operational workflows and sovereign-grade auditability in a single mission-ready platform.
Every sensor, camera, workflow, incident, asset and system on one geo-temporal canvas.
AI recommends the next-best action with cited reasoning, confidence and SOP — operator approves in one click.
No more 6-monitor swivel. One workspace fuses every system into a single operator pane.
Every action approved, every approval logged with identity, time and reasoning — audit-grade by default.
Cloud, private cloud, on-premises or air-gapped — same platform, same SOPs, same compliance posture.
Teams act with the full operating picture in front of them — never with a partial view.
From front-line operators to executive command, INNFINI Command & Control delivers outcomes that show up on the dashboard you already report against.
Reduce incident response time across every operational team
Improve situational awareness across people, places and assets
Reduce operator cognitive load by replacing multiple consoles with one
Consolidate multiple systems into one operational canvas
Improve SOP compliance with embedded, trackable playbooks
Coordinate teams faster with role-aware dispatch and comms
Maintain a complete audit trail across every decision and action
Support sovereign and controlled deployment models end-to-end
Improve executive visibility across the operation in real time
Move from reactive monitoring to AI-assisted, governed response
One canvas, four role profiles. Every role sees the same truth but holds different authority — permissions are enforced by policy, not convention.
| Role | Owns | Can act on | Cannot |
|---|---|---|---|
| Call taker | Intake, triage, caller contact | Open and classify incidents, attach evidence, set initial severity | Dispatch units or override AI severity |
| Dispatcher | Unit assignment and status | Approve or reject AI recommendations, assign and recall units, run SOPs | Change policy thresholds or close an audited incident |
| Shift supervisor | Operational tempo, escalation | Escalate tiers, reassign across beats, authorise mutual aid | Alter the audit trail or export restricted evidence |
| Commander | Whole-of-operation posture | Declare major incident, set auto-execution thresholds, brief agencies | Act as a single point of failure — all actions are co-signed |
An incident is a single object from first signal to after-action report. Nothing is retyped into a second system, so nothing is lost between stages.
Sensors, calls, cameras and connected systems raise signals. Correlation groups them into one candidate incident.
Independent signals must agree before severity is set. Camera vision, telemetry and caller account are cross-checked.
Risk is scored from occupancy, asset criticality, weather and history. The matching SOP is attached automatically.
AI drafts a response plan with cited reasoning. A named operator approves, and every downstream action fires at once.
Field teams, partner agencies and public messaging run off the same live picture until the incident is stable.
The full timeline — signals, decisions, approvals, timings — is exportable as an after-action record without reconstruction.
Agencies keep their own systems, their own chains of command and their own data boundaries. What they share is a common operating picture and a shared incident clock.
| Model | How it works | Use when |
|---|---|---|
| Federated view | Each agency publishes a filtered feed; no agency writes into another's records. Sharing is per-incident and time-boxed. | Standing arrangements between peer agencies |
| Unified command | A single incident commander is appointed across agencies. Authority is delegated explicitly and logged. | Major incidents with one dominant hazard |
| Mutual aid | Resources are lent with a defined scope and expiry. Requesting and granting are both recorded actions. | Capacity shortfall or specialist capability |
| Observer | Read-only situational access for oversight bodies and ministries, with no operational authority. | Regulatory or political oversight |
Command & Control is a layer, not a replacement programme. Existing CAD, VMS, SCADA and radio estates stay in place and keep their vendor support.
| Domain | Systems and standards | Direction |
|---|---|---|
| Dispatch | Legacy CAD and RMS, NENA i3 / NG911 call handling, CAD-to-CAD exchange | Bi-directional |
| Video | ONVIF Profile S/T cameras, major VMS platforms, edge analytics streams | Ingest + control |
| Sensors & SCADA | MQTT, OPC-UA, Modbus, LoRaWAN, BACnet building systems | Ingest |
| Communications | P25 and TETRA radio gateways, MCPTT, SMS and mass-notification providers | Bi-directional |
| Geospatial | Esri ArcGIS, OGC WMS/WFS, WGS-84 and local grids, HD basemaps | Ingest + publish |
| Enterprise | SAML and OIDC identity, SIEM forwarding, ITSM ticketing, data-warehouse export | Bi-directional |
Sovereignty is a deployment decision, not a marketing claim. The same platform runs in four topologies with the same feature set.
Fully inside your data centre with no external dependency. Air-gapped operation supported, updates delivered on physical media.
In-country region under local jurisdiction, operated by your cloud provider with data residency guarantees in contract.
Sensitive records and evidence stay on-premise; elastic analytics and modelling burst to cloud under policy.
Transportable node for mobile command posts. Operates disconnected, then reconciles when the link returns.
Indicative figures from deployments where a documented baseline existed before go-live. Your numbers will differ — we measure them with you during the pilot rather than promising them up front.
| Stage | Before | With INNFINI | Change |
|---|---|---|---|
| Signal to confirmed incident | 3m 20s | 12s | −94% |
| Incident to first recommendation | Manual, unmeasured | 38s | New capability |
| Recommendation to dispatch | 2m 10s | 41s | −68% |
| Cross-agency notification | 6m 40s | 9s | −97% |
| After-action report ready | 3–5 days | Same shift | −90% |
| Operator span of control | 1 operator : 1 domain | 1 operator : 2.4 domains | 2.4× |
Command decisions are reviewed by inquiries, regulators and courts. The platform is built so that review needs no reconstruction.
| Control | Implementation |
|---|---|
| Immutable audit log | Append-only, cryptographically chained. Every signal, recommendation, approval, rejection and dispatch is written with actor, timestamp and originating evidence. |
| Explainable AI | Each recommendation cites the sensors, thresholds, SOP and precedent it derives from, with a confidence value. Nothing acts on an unexplained score. |
| Human accountability | Auto-execution is opt-in per action type, scoped and time-boxed. Where it is enabled, the authorising policy and approver remain named. |
| Role-based access | Least-privilege by default, enforced server-side. Break-glass access is possible, alarms immediately and is reviewed. |
| Evidence handling | Chain of custody on media and telemetry, with hash verification and retention schedules configurable per jurisdiction. |
| Data protection | Encryption in transit and at rest, key custody held by the customer, and per-jurisdiction residency and retention rules. |
| Assurance | Designed to support ISO 27001 and SOC 2 programmes, with penetration testing and independent review per release. |
A 60-minute walkthrough with our solutions team — your data, your SOPs, your responders, your approval thresholds.